ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

The Metabolic Phenotyping Center (MPC) offers an extensive range of services for comprehensive metabolic phenotyping in the mouse. Ambient temperature and light-controlled Promethion metabolic cages assess oxygen consumption and carbon dioxide production as well as activity, body weight and food and water intake in real time. An additional ambient temperature and light-controlled incubator is available for longer term temperature exposure studies. Lean and fat mass can be quantified via EchoMRI, radiative heat with FLIR infrared thermography and food absorption efficiency using oxygen bomb calorimetry of feces.
Complementing these analyses, whole body glucose metabolism can be assessed via glucose, insulin and pyruvate tolerance tests. Our newest service is the Seahorse XFe96 and XFe24 Analyzers that assesses the bioenergetics of live cells in real time.
| Rohit B. Sharma | Director | ros4015@med.cornell.edu | BB616 |
| Laura C. Alonso | Faculty Advisory Board Chair | lca4001@med.cornell.edu | BB602 |
| Mohammad Ali Mansour | DA for Research Cores & Office of the Research Dean | mom2029@med.cornell.edu | BB330 |
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| Tara Doma Lama | Research Technician | tdl4004@med.cornell.edu | BB650 |
| Hours | Location |
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Monday - Friday |
Belfer Research Building Rm 650 |